Política de envío

Thank you for shopping with Soulties. We ship worldwide and are committed to getting your order to you as quickly as possible.

Processing Time All orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Timeframes Once dispatched, orders typically arrive within 3–5 business days for domestic shipments. International delivery times may vary depending on the destination country and local customs procedures.

Shipping Costs We offer free shipping on all orders over 349 RON. Orders below this amount will be charged a shipping fee calculated at checkout based on your location and chosen shipping method.

Customs & Import Duties For international orders, customs fees, import duties, or taxes may apply depending on your country's regulations. These charges are the responsibility of the customer and are not included in our prices or shipping fees.

Order Tracking Once your order has been dispatched, you will receive a confirmation email with tracking information so you can follow your delivery.

Questions? If you have any questions about your shipment, please contact us through our Contact page.